Privacy Policy

Effective Date: August 7, 2025

At Nanny’s Student Transportation (“Nanny’s”, “we”, “our”, or “us”), we understand that trust is the foundation of everything we do.
This Privacy Policy explains how we collect, use, protect, and share your information when you use our website, communicate with us, or enroll your student in our services.


 
📋 1. What Information We Collect

 

We may collect and store:

  • Parent/guardian details (name, phone number, email, address)

  • Student details (name, grade, school, transportation needs)

  • Emergency contacts and authorized pickup individuals

  • Payment information (card details, payment method preferences)

  • Website usage data (pages visited, browser type, device information)

We collect this information directly from you, during enrollment, payment processing, or when you contact us.


 

🛡 2. How We Use Your Information

 

We use your data to:

  • Safely transport your child to and from school or activities

  • Contact you about routes, schedules, emergencies, or service updates

  • Process payments and manage billing or account status

  • Improve our website and service offerings

  • Comply with legal obligations and safety requirements

We do not use your data for unrelated marketing, and we do not sell your information.


 

🔒 3. How We Protect Your Information

 

  • Data is stored on secure systems with access limited to authorized staff

  • Sensitive data (such as payment info) is processed through trusted, encrypted third-party payment platforms

  • Staff and drivers receive annual training on data privacy and security


 

📍 4. When We Share Your Information

 

We only share necessary information:

  • With drivers and staff to ensure safe pickup and drop-off

  • With schools for coordination and safety protocols

  • With service providers (e.g., payment processors) who help operate our business

  • As required by law or in emergencies to protect safety


 

✅ 5. Your Choices

 

  • You may update your contact or student information anytime by contacting us

  • You may request copies of the personal data we hold about you

  • You may ask to opt out of non-essential communications

To make any request, please contact us using the details below.


 

📅 6. Updates to This Policy

 

We may occasionally update this Privacy Policy to reflect changes in our services or legal requirements.
We’ll post updated versions on our website, and the new effective date will appear at the top.


 

📞 7. Contact Us

 

If you have any questions or concerns about this Privacy Policy or how your information is handled, please reach out:

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